The Paying it Forward Paradox | TEDxUoM

What if the toughest barrier between us and our needs is that we don’t ask for help fulfilling them? Sociologist Wayne Baker offers insight into the concept of generalized reciprocity or “paying it forward.”

Wayne Baker is Robert P. Thome Professor of Business Administration and Professor of Management & Organizations at the Ross School of Business. He is also Professor of Sociology at the University of Michigan and Faculty Associate at the Institute for Social Research. His work focuses on social networks, generosity, and values. His books include “United America: The Surprising Truth about American Values, American Identity, and the 10 Beliefs that a Large Majority of Americans Hold Dear” and “Achieving Success through Social Capital: Tapping the Hidden Resources in Your Personal and Business Networks”. He blogs five days a week at http://www.ourvalues.org, an online experiment in civil dialog.

Barack Obama vs. Gordon Brown: Are you “holding back”? And what if you wouldn´t?

If you´re not here for the very first time, you probably know about Esa Saarinen and his theory about Systems of Holding Back. More precisely, they are defined as “mutually aggregating spirals which lead people to hold back contributions they could make” (“because others hold back contributions they could make”). You can read more about this topic here.

Recently, someone pointed my attention to this short footage of Barack Obama visiting former British Prime Minister Gordon Brown. It´s a perfect example of Esa´s theory. Now ask yourself: How many times a day am I Obama – and how often am I Brown?

How to rock your Ivy League Master in Positive Psychology: a 10-Point Action Plan

Penn LPS GraduationAfter each on-campus period of the MAPP 2013/14 program, we were asked to write a journal entry, mostly in order to reflect on important insights from the days before. After the final onsite in May, we were also asked to come up with a list of “eureka moments“, tiny bits of knowledge we would like to pass on to future Mappsters so as to help them to make the best of their experience at Penn.

So here´s my list. Please keep in mind that this is my list. The list of a German trying to balance a full-time management job, several sidelines, plus having a family, with successfully making it through a wonderful but very demanding master´s program that entails regular intercontinental flights. So the list of my beautiful classmates could look entirely different. But I would expect some overlap at least…

 

*That´s (typically, but not necessarily…) a person of the opposite sex you love almost as much as your actual significant other. Just without the sex thing.

** That´s a sophisticated term for “Why should I really read ‘The Death of Ivan Ilych’ when there´s several superb executive summaries on the www?

*** I mean really good ones. German, Suisse, or Belgium brands. Hershey´s fine – but it´s not the real deal.

2014 Penn MAPP Graduates

How a compassionate Protestant Pastor (almost…) restored my Faith in Christianity

I was raised in a Catholic household but resigned from church at the age of 25 – mostly because of an unwillingness to pay the mandatory(!) church tax in Germany. But the truth is: mentally and especially emotionally, I resigned at the age of about 9, shortly after my First Communion. How did that happen?

It was the very first service I attended after the official ceremony of First Communion. Contrary to Protestant services, with the Catholic church, the receiving of the altar bread happens every time shortly before the end of the service. So, all the people queue up in front of the altar until they are up front to receive the host from the hands of the Priest. You´re supposed to hold your hands in certain kind of way, putting them together to form a “throne” for (the symbol of) Christ – which basically means you´re supposed to put your right hand in the left (or the other way around…frankly, I do not remember). But obviously, on that day, I did it the wrong way.

It´s been almost 27 years ago, but I can still remember vividly how the Priest looked at me as if I had just deliberately peed in the altar wine. He violently pulled my hands apart and squeezed them back together in the “right” fashion. All that obviously happened in front of the whole congregation – which left me deeply ashamed.

I guess in that moment, I  decided (at least preconsciously) that church is a dangerous, cruel, or at best – strange place. I opted out (against the will of my mother…) of all the other rites of passage (e.g. the “Confirmation”) and have not attended a service any more (except for friends´ weddings, and Christmas once in a while). Of course it may have been an overreaction to banish the church from my life altogether because of that single incident. But that is what little kids do – if it hurts bad enough.

Little Guru in TentMost fortunately, three weeks ago, I had a completely different experience. It was the Christening of my wife´s godchild at a Protestant church. It´s really hard right now to have our son Mika (16 months old) sit still for more than 10 seconds a time – so we were a little worried he would disturb the service. When we all sat down I placed him on my lap and hugged him tight. But of course, after a couple of seconds, he was wrestling to get free. So I let him stand up and within a few seconds, he had walked up to the Pastor.

I fully expected to be reprimanded or at least to get a shaking of the head or something like that. Instead, something totally different happened. The Pastor exclaimed:

“Let the children run free. That is God´s greatest joy.”

And for the remainder of the service, Mika walked around mostly quietly, smiling at people, examining the church. What a difference that made. I was so relieved. And so happy…

Still, I´m not ready to join a congregation again – but that man (at least partly…) restored my faith in “the Church” as an institution.

2014: “Don´t hold back! Animate. Validate. Elevate.”

Esa SaarinenLudwig Wittgenstein said: “The limits of my language mean the limits of my world.” From this it follows that adding new words to one´s vocabulary (or a new connotation for a known word) can broaden one´s mind. Therefore, giving a “proper name” to a phenomenon at hand can fundamentally change and deepen our understanding of that same “thing”.

This is exactly what happened to me on December 7th, 2013. It was the last onsite period of MAPP 13/14´s first semester – and we had the great pleasure of having Esa Saarinen as a guest lecturer. Esa is one of Finland´s most widely acclaimed philosophers. With this post, (among other things) I´d like to give him massive kudos:

  • First, for being a really cordial person.
  • Second, for gracefully sporting a style that makes Lapo Elkann look like an old spinster.
  • Third, and foremost, I´d like to thank him for giving me a new word: “Holding Back”.

Systems Intelligence

But first things first. Together with a colleague, Esa has developed and endorses what he calls Systems Intelligence – an extension of systems thinking. In his own words, Systems Intelligence is…

[…] “intelligent behaviour in the context of complex systems involving interaction and feedback. A subject acting with Systems Intelligence engages successfully and productively with the holistic feedback mechanisms of her environment. She perceives herself as part of a whole, the influence of the whole upon herself as well as her own influence upon the whole. By observing her own interdependence in the feedback intensive environment, she is able to act intelligently.” (Hämäläinen & Saarinen, 2007, p. 4)
“The Systems Intelligence approach stems from a deep belief in the human potential. In its positive overtones and strive towards flourishment, as opposed to avoiding pitfalls or neutralizing negatives, Systems Intelligence runs parallel to Positive Organizational Scholarship and to Positive Psychology.” (Hämäläinen & Saarinen, 2007, p. 7)

Holding Back

Now, a central tenet in Systems Intelligence is the notion of “Holding Back”:

“The concept refers to mutually aggregating spirals which lead people to hold back contributions they could make because others hold back contributions they could make. We believe such systems are fundamental to human interaction – indeed, our conviction is that human interaction has a tendency to slide into systems of holding back unless conscious effort is launched to counter this tendency. A negative dance of holding back will prevail unless it is countered time and again.” (Hämäläinen & Saarinen, 2007, p. 26)
“We speak of ‘Systems of Holding Back’, and of ‘Systems of Holding Back in Return and in Advance’. The subject holds back what would benefit the other because the other first holds back from me what would benefit me. Systems Of Holding Back gain momentum […] because there is a bias in human mental constitution to be more aware of the contributions others fail to make to me than of the contributions I fail to make to others.” (Hämäläinen & Saarinen, 2008, p. 824)

A simple example for the phenomenon of “Holding Back”: a young man wants to say “I love you” to a young woman – but refrains from doing so out of fear that the feeling is not mutually. Unfortunately, it´s exactly the same for her. As a consequence, they break up after some time…

Now obviously, this is not something entirely new to me. I´ve experienced things like this myself – and I see similar occurrences on a regular basis when working as a coach. But the term “Holding Back” has induced an elevated level of understanding, a new kind of clarity – and the desire to explore this phenomenon; particularly: what we can do about it…

I´ve decided to make only one New Year´s resolution: 2014 is going to be my year of “Not Holding Back”. I´m going to monitor my behavior closely – and when I detect “Holding Back”, I´m going to figure out why – and then do something about it. 2014 is going to be my personal “Year of Kindness”. I will try hard to be a more considerate person. And I´m going to do it systematically – turning it into a personal change project. My mantra: “Don´t hold back!. Animate. Validate. Elevate.” Keep your eyes peeled, there´s something coming up…

But for now, I wish you an exceptional New Year´s celebration and a happy and healthy year 2o14! 

Don´t hold back

References

Hämäläinen, R. P., & Saarinen, E.  (2007). Systems intelligent leadership. In R.P. Hämäläinen & E. Saarinen (Eds.), Systems intelligence in leadership and everyday life (pp 3-38). Espoo: Helsinki University of Technology.

Hämäläinen, R. P., & Saarinen, E. (2008). Systems intelligence – the way forward? A note on Ackoff’s’ why few organizations adopt systems thinking’. Systems Research and Behavioral Science, 25(6), 821-825.